Effective Date: March 31, 2026
Welcome to Mobile Bike Medic. By accessing our website or using our services, you agree to the following Terms of Service.
1. Services
Mobile Bike Medic provides mobile bicycle repair, maintenance, sales, and related services. All services are subject to availability and may vary based on location and scheduling.
2. Appointments & Payments
- Appointments must be scheduled in advance
- Pricing may vary depending on the scope of work
- Payment is due at the time of booking or upon completion unless otherwise agreed
- We reserve the right to refuse service for any reason
3. Cancellations & Rescheduling
We request at least 24 hours’ notice for cancellations or rescheduling.
Missed appointments or late cancellations may be subject to a fee.
4. SMS Communications & Program Description
Mobile Bike Medic offers an SMS messaging program to communicate with customers who opt in.
By providing your phone number and opting in through our website forms, QR codes, or in-person interactions, you agree to receive SMS messages from Mobile Bike Medic.
Types of Messages You May Receive:
- Appointment confirmations and reminders
- Service updates and technician arrival notifications
- Follow-up messages after service
- Occasional promotional offers and community service events
Message Frequency
Message frequency varies depending on your interaction with our services.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan.
5. Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying:
- STOP to unsubscribe
- HELP for assistance
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.
6. Support Contact Information
If you need assistance, you can:
- Reply HELP to any message
- Email: [email protected]
- Call: 239-500-2897
7. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
8. Age Requirement
By using our services and opting into SMS communications, you confirm that you are at least 18 years of age or have permission from a parent or legal guardian.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy here:
https://mobilebikemedic.com/privacy-policy/
We do not sell or share your personal information, including phone numbers, with third parties for marketing purposes.
10. Limitation of Liability
Mobile Bike Medic is not liable for:
- Pre-existing damage or mechanical issues
- Normal wear and tear of bicycle components
- Indirect or incidental damages arising from use of our services
All services are provided “as is” without warranties beyond those required by law.
11. Intellectual Property
All content on this website, including logos, text, and images, is the property of Mobile Bike Medic and may not be used without permission.
12. Changes to Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
13. Contact Information
If you have any questions about these Terms, please contact us:
Mobile Bike Medic
Email: [email protected]
Phone: 239-500-2897