HAVE QUESTIONS ABOUT OUR BIKE SERVICES?
SEE SOME COMMON QUESTIONS AND ANSWERS BELOW!
-
Yes, appointments are required through our booking system. Click here for an appointment. Appointments are meant to streamline the check-in and check-out process on the day of service. We can only fix so many bikes in a given day. If you have trouble with our drop-off hours just let us know via email ([email protected]) and we will figure out a work around for you.
-
Yes, on a limited basis. We have a service call fee of $70 to come out to your house. Services rendered must meet a minimum of $250. Please click here to submit a house call request form.
-
We stock a variety of tires, tubes, chains, cassettes, cables, and housing. We also have accessories including comfort bike seats, grips, mirrors, lights, phone holders, kickstands, and stem extenders. We can handle most repairs on-site. If we can’t repair the bike on-site we will coordinate an alternative course of action that works for everyone.
-
Yes, I can happily service the bicycle components on your electric bike (i.e. shifters, derailleurs, brakes, chains, etc). If it pertains to any electrical or battery problems I would suggest you contact the manufacturer of the bike.
-
Absolutely! We service all brands.
-
We stay until our work is done and we base our day on the number of services booked. If you have any time constraints please let us know at the time of service and we will be sure to accommodate you.
-
Yes, absolutely. I was certified at UBI.